Where to find your software activation number

[gisteq]

If you have installed the software from your CD that requires activation, you will be able to find the activation number from the back of your CD envelope (BXXXXXXXXXXXXXX). Please note that the "GPXXXXXXXX" serial number is the serial number for the hardware, please do not use this number to activate your software.

[fbatista72]

hello gisteq.
I bought the model CD-111 in eXpansys site Portugal.
I don't find de serial number in CD envelope.
I want install de last update software.
Please help me to find it.

Tkanks
Fernando Batista

[gisteq]

If you don't have the SN, please email mailto:support@gisteq.com your online receipt and they will generate a new SN for you.

[fbatista72]

If you don't have the SN, please email mailto:support@gisteq.com your online receipt and they will generate a new SN for you.

Ok.
Tkanks

[jfermons]

Hi,

I have just purchased a Gisteq GPS and want to install the software (Phototrakr) on a lended laptop because mine is on repair. My question is that if I activate my software on this machine, will I be able to uninstall the software and reinstall it and activate it again on my computer once it's repaired?

Thanks in advance,
Jack

[gabeweisz]

I just found that, unfortunately, I cannot install the software on my home computer because it had been activated on my laptop.

Come on guys, this kind of sucks. I just want to use it to pull data off my device and configure the data capture rate, and maybe upgrade the firmware whenever you release a new version. I've got plenty of other utilities to use the logs to tag my photos.

Is it really necessary to have this activation scheme? How about a standalone utility that would let us manage the device that doesn't need activation?

[jfermons]

I agree,

And what if my computer crashes and I have to format and reinstall everything? What happens if I upgrade my PC for another one? Would I be able to "migrate" my phototrackr installation? I think I wouldn't...

Why doesn't GiSTEQ warn you when you buy its products? I think it's not fair...

Jack

[gisteq]

every activation key can be used on up to 3 different machines. If you have any problem with your key, please contact mailto:support@gisteq.com for assistance.

[improbable]

"Is it really necessary to have this activation scheme? How about a standalone utility that would let us manage the device that doesn't need activation?"

I'll second that. Given that the protocol needed to talk to the PhotoTrackr is sufficiently unique that nothing else on the planet can talk to the thing, doesn't it follow that your software probably isn't going to be very useful to users who haven't bought a device from you? (At least the part which downloads the data from the device, which is all I want to have working right now.) Shouldn't the fact that they've already paid you for a piece of hardware be enough? Is it really a good idea to piss off your paying customers for no reason?

I'm cross today because, after giving up on ever connecting it to the mac, and finding an old PC, and installing XP, and networking this, I was in the end told that my serial number has been used (by someone before they sealed the box, perhaps?) so I have to wait for support to get around to reading their email...

[questtek]

I purchased a Photo Tracker at the HK electronics show. It did NOT have an activation code on the envelope...it was blank. I have e-mailed support several times for assistance but no response. Please help.

Joe Valencic
President, Quest-Tek